Portal Account Self Management

Overview

This guide will detail how to manage and change your user account's own details after logging into the new Portal.

Getting to Account Management

1. After logging in to your Portal account, click the My Account link in the bottom left.

   

2. The browser will navigate to the Account Settings page.

 

Updating your personal info

To change your personal info, follow these steps:

1. Click the Edit Personal Information button.

   

2. You can change your first name, last name, and email. Enter the information as needed and click Submit.

   

Updating your password

To change password:

1. Click Reset Password.

   

2. A dialog will appear. Enter a new password in the input boxes and click Submit.

   

 

Resetting two-factor authentication

To remove your existing two-factor authentication setup:

1. Click the Reset MFA button.

   

2. A confirmation dialog will pop up. Click Delete MFA Credentials.

   

3. The next time you log in, the app will ask you to set up your two-factor authentication again. Please follow the same flow as outlined here from steps 8 to 10.